E-Mail Disclosure

The information contained in e-mail messages from Banco de Madrid may be privileged, confidential, proprietary, or otherwise protected from disclosure. If you received any e-mails from Banco de Madrid in error, please notify the sender immediately by replying to the e-mail and delete the e-mail from your computer. If there are any attachments to the e-mail that you received in error, kindly refrain from opening them, and do not download or save them to your computer.

For your protection, please do not include any confidential information, such as account numbers, Social Security numbers, credit card numbers, passwords, or other non-public information in any e-mails that you send to Banco de Madrid.

Please do not transmit orders or instructions regarding a Banco de Madrid account or any transactions, such as the opening of accounts, payment orders, trading orders, revocation of orders or authorizations, blocking of credit cards, changes of address or other personal details, by e-mail. Banco de Madrid does not accept or act on orders or instructions sent by e-mail. Similarly, Banco de Madrid does not accept trading instructions via voice mail, text messages, instant messaging, or facsimile.

The information provided in an e-mail or its attachments is not an official transaction confirmation or account statement. If you are a Banco de Madrid client, your official account statements are mailed to you, or made available to you electronically or by such other means as our clients have directed.

In accordance with industry standards and practices, and to comply with our legal and regulatory retention requirements, Banco de Madrid retains e-mail messages for a period of time in accordance with our established policies, guidelines and procedures. Those messages are kept confidential and are accessed and used in accordance with our policies, guidelines and procedures.

Last updated in May 2017.