Frequently asked questions
Your questions. Our answers.
We’ve listed some of the most common questions about our university student opportunities below. Expand each question to learn more.
1. Program related queries
1. Program related queries
For university students, it depends on the region you are applying for:
If you are applying for a role / program based in the APAC region, UK & EMEA (including Moscow, Johannesburg and Dubai) we only accept one application during the same academic year. For example, if you wish to apply for the Graduate Talent Program in Global Banking, you are not allowed to apply for any other program (Graduate Talent Program or internship) or area (Global Markets, Operations) in those regions.
For roles based in Spain or the US, we accept a maximum of three applications across all our business divisions and regional offices during the same academic year.
We have all the details pertaining to your program on our website, please visit www.ubs.com/graduates for more information.
We’re sorry to hear that. We currently offer Graduate or Intern opportunities in select business areas. However, we encourage you to stay tuned to see any recent updates and openings posted on our website.
If you wish to apply for a role in Germany, we’d prefer to have your application written in German language. However, we’ll accept an English version, too.
2. Technical and System related queries
2. Technical and System related queries
Please click on ‘forgot password’ on the application log-in page and follow the steps.
You will receive an email with all the above details after you submit your application.
Please refer to the assessment invitation for deadline information.
The assessments are automatically sent out as soon as we receive your application on our portal.
If your application doesn’t meet the eligibility criteria for the program you are applying for, you will be informed by email shortly. Otherwise, you will receive an email from the sender “UBS_Careers Enterprise@trm.brassring.com” with a link to the online assessment. Verify that you have provided a correct email address on your candidate profile, and be sure to check your spam/junk mailbox as well.
Open the link using the latest browser version (Chrome, Firefox, Edge or Safari), allow all pop-outs, clear your cache/history and cookies, and disable any adblockers. If you still cannot access the assessments, open the link using a different browser, via another network or check out the technical FAQs on the landing page of the assessment website.
We’re sorry for the inconvenience. If refreshing the page doesn’t work, we recommend that you try to access it again in a couple of hours.
Take a screenshot of the message and send it to us via the ‘contact us’ page.
No, you won’t be able to access and complete assessments after the deadline. Unfortunately, we will no longer be able to consider your application for this role.
Follow the steps below. Please note that we require a legitimate reason why you were unable to complete the assessment within the deadline.
- Open the assessment invite and click on the ‘Contact us’ link.
- A form will open to submit the request, remember to provide your candidate ID and job ID.
- Explain the reason for missing the assessment deadline.
- Click the send button.
3. General queries
3. General queries
If you have submitted a video assessment and haven’t received an update, this means that your application is still under review and you’ll be contacted once a decision is made. We appreciate your patience.
Go to your candidate profile and use the edit option to upload the updated document.
After careful consideration, other candidates were deemed to be a closer match for the specific role. Unfortunately, due to high volumes of candidate applications, we’re unable to provide detailed feedback individually. We appreciate your interest in UBS and encourage you to apply for other opportunities in future years.
Our teams work very hard to give you a seamless hiring experience and you can expect to hear back from us within 48 hours.